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How GCC engagements start

A disciplined launch,
built for long-term capability

We move from first workshop to operating team through five clear phases. Each phase ends with a practical artefact your engineering and commercial leaders can review. After go-live, MedRec manages the GCC foundation while you continue to steer the product.

At a glance

Five phases to a working team

Days 1–3
Discover
Days 4–7
Design the team
Days 8–21
Build & onboard
Day 30
Operate
Day 31+
Optimise

These day ranges describe the operating sequence when roles, interviews, and access can move in parallel. First engineers typically join within four to six weeks of agreeing roles; calendar time often reflects notice periods and security onboarding.

In detail

What happens, phase by phase

No proprietary methodology to decode. Each phase explains the work, the decision points, and the artefact you should expect before the engagement moves forward.

Days 1–3
01

Discover

We work with your technical and operating leaders to understand the roadmap, current team, constraints, and non-negotiables on security and data. The output is a team blueprint sized to outcomes, not an abstract headcount target.

Structured workshop with your engineering and operating leaders
Roadmap view and six-month delivery horizon
Risk register covering integration, security, and residency
Skills matrix compared with your current organisation
Deliverable Team blueprint and commercial structure, explicitly approved before design work continues.
Days 4–7
02

Design the team

We bring a focused shortlist for each role. You meet every candidate. Before interviews, each person is briefed on your stack, domain, and working norms so the conversation starts at the right level.

Curated shortlists rather than high-volume resume flow
Pre-interview preparation on your technology and context
Interview loops owned jointly with your engineers
Reference diligence and scoped technical exercises where helpful
Deliverable Signed offers, confirmed start dates, and hardware or virtual desktop paths agreed.
Days 8–21
03

Build & onboard

Onboarding is structured around access, context, and contribution. From the first day, people have devices, accounts, a buddy on your side, and a ramp plan with measurable milestones. Where notice periods or security reviews need more calendar time, this phase stretches while discovering and interviewing continue in parallel, so first engineers still typically join within four to six weeks of agreeing roles.

Segregated engineering environments and identity alignment
Curriculum tailored to your architecture and toolchain
Buddy pairing with senior engineers on your staff
Written working agreement for communication and escalation
Deliverable People present in your ceremonies, pull requests, and incident channels as members of your delivery organisation.
Day 30+
04

Operate

After go-live, the team follows your roadmap and technical leadership. MedRec manages people operations, payroll, equipment lifecycle, performance processes, and retention. A single engagement director remains accountable for removing operating friction.

Weekly operating rhythm with your engineering leadership
Monthly steering conversation at vice president level
Human resources and performance mechanics owned by MedRec
Clear on-call and incident escalation paths
Deliverable A stable India footprint that behaves like part of your engineering organisation.
Quarterly
05

Optimise

Each quarter we review throughput, quality, retention risk, and skill mix against the next stage of your roadmap. Where change is needed, we propose adjustments before pressure becomes visible in missed commitments.

Throughput and quality indicators alongside your metrics
Capability map compared with the next quarter roadmap
Retention signals and targeted interventions
Transparent view of cost and utilisation
Deliverable A documented view of the team you need for the coming quarter, agreed before quarter boundary.
Governance

Commitments we make explicit

These principles appear in contracts, onboarding packs, and steering conversations. They keep the relationship anchored in long-term capability, not transactional delivery.

Intellectual property stays yours

Work product is assigned to you under contract, in environments you control or approve.

Time zones are designed in

Meaningful overlap with UK, Europe, and US East Coast teams, plus async discipline where it improves quality.

Security and evidence you can defend

Segregated access and production controls, mapped early to frameworks your reviewers already use.

Your leadership and tools stay intact

No shadow hierarchy. Decisions sit with your leaders; engineers work in the tools your teams already trust.

Economics you can explain internally

Fully loaded cost and commercial terms your finance and engineering leaders can both understand.

Exit terms you can sign in good faith

Notice periods, IP handoff, and transfer mechanics are explicit. Renewals follow performance.

Engagement

Multiple structures, one quality bar

Whether the model is dedicated team, BOT, hybrid, managed, staff augmentation, or CoE, the recruiting bar, security posture, and operating discipline remain consistent.

Explore engagement models →

Want a practical team blueprint?

Share your roadmap and constraints. We will return a proposed team shape, launch sequence, and commercial framing you can review internally, typically within five working days.

Mutual NDA before detailFive working daysConcrete artefact
Request a blueprint →