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Capabilities

Capabilities that work
as one team.

Strong India teams need more than isolated skill sets. MedRec shapes capability across strategy, engineering, AI and data, platform, quality, product, and operations so the centre can support real product outcomes from the start.

GCC Strategy & Operations

The operating design behind the centre: decision rights, leadership rhythm, commercial shape, location strategy, and the first ninety days. We keep launch practical so hiring, security, and delivery cadence move together.

Plan the GCC structure →
GCC structure & governance design
Programme launch & sequencing
Location & footprint advisory
Metrics, OKRs & executive reporting
Risk, IP & transition planning
Partner governance
Sample team composition
GCC / Delivery Director · 1
Programme Manager · 1–2
Solutions Architect · 1
People & Talent Lead · 1
Practice Principal (shared) · 1

AI & Data Intelligence

Data foundations, model workflows, and production AI shaped around latency, cost, evaluation, and control requirements. We keep the work grounded in business use, not trend-led pilots.

Shape the AI and data team →
Machine Learning
Generative AI & LLMs
NLP & Computer Vision
Data Engineering & Pipelines
Predictive Analytics
MLOps & Model Serving
Sample team composition
ML Engineer · 2–4
Data Engineer · 2–3
Applied Scientist · 1–2
Backend / API Engineer · 1–2

Enterprise Engineering

Product squads for the systems customers, operators, and finance teams rely on: new product surfaces, APIs, integrations, and careful modernisation of long-running platforms.

Shape the engineering team →
Full-Stack Development
Backend Platforms & APIs
Microservices Architecture
Mobile Engineering (iOS / Android)
System Modernisation
Integration & Middleware
Sample team composition
Tech Lead · 1
Backend Engineer · 3–6
Frontend Engineer · 2–4
Mobile Engineer · 1–2
QA Engineer · 1–2

Cloud, DevOps, Cybersecurity & Infrastructure

Cloud and platform teams that connect architecture, delivery pipelines, observability, identity, and application security in a way your own teams can review and operate.

Shape the platform team →
Cloud Architecture (AWS · Azure · GCP)
CI/CD & Release Engineering
Kubernetes & Containers
Observability & SRE
Cybersecurity & AppSec
Network & Identity
Sample team composition
Cloud Architect · 1
DevOps / SRE Engineer · 2–4
Security Engineer · 1–2
Network / IAM Specialist · 1

Quality & Reliability

Quality treated as a continuous property of the product, not a late-stage gate. Automation, performance, accessibility, and security-informed testing are built into the delivery rhythm.

Shape the quality team →
Manual & Automated Testing
Performance & Load Testing
Security & Penetration Testing
Release Engineering
Test Strategy & Pyramid Design
Accessibility Testing
Sample team composition
QA Lead · 1
SDET / Automation Engineer · 2–4
Performance Engineer · 1
Security Tester · 1

Experience & Product

Product design and engineering for complex enterprise workflows: scalable design systems, practical research, accessible experiences, and implementation that respects the reality of business users.

Shape the product team →
Product Engineering
UI/UX Design Systems
Wireframes & Prototypes
Enterprise Workflow Design
Accessibility (WCAG 2.2)
Design Ops & Tokens
Sample team composition
Lead Designer · 1
Product Designer · 1–3
Design System Engineer · 1
UX Researcher · 1 (shared)

Enterprise Operations

Operational teams that protect customer and internal commitments: analytics, reporting, service desk, customer success, process improvement, and automation where the workflow is ready for it.

Shape the operations team →
Business Process Operations
RPA & Process Automation
Analytics & BI Reporting
IT Helpdesk
Customer Support & Success
Data Annotation & Labelling
Sample team composition
Operations Manager · 1
RPA / Automation Developer · 1–2
BI Analyst · 1–2
Support / Success Lead · 1
Operations Associates · 4–20
Industries

Capability in sector context.

The capabilities on this page adapt to the realities of each sector: regulation, customer expectations, operating risk, and the systems already in place.

Shape the team around the work.

Tell us which outcomes matter first. We will propose a team shape, sequence, and risk view your leadership team can test before making a larger commitment.

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