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About MedRec Technologies

London-headquartered partner for India GCC teams

MedRec Technologies is a London-headquartered software engineering company that builds and operates dedicated engineering teams and India Global Capability Centres (GCCs) for UK, US, and European technology companies, using Build Operate Transfer (BOT), dedicated, hybrid, managed, staff augmentation, and Centre of Excellence models. We have built and operated India centres since 2017, from our London headquarters. MedRec Technologies is a software engineering and India GCC company, not a medical-records or healthcare product. MedRec is not a recruitment agency: we hire, employ, house, and run the team, and the engineers work as a long-term part of your organisation.

About MedRec

India capability should compound, not drift

The pattern

Well-funded India teams often stall for reasons that have little to do with talent. The real problem is usually:

  • Unclear ownership
  • Weak integration with headquarters
  • Informal security paths
  • Local leaders accountable for outcomes without the authority to improve them
The fix

MedRec removes that friction early, so your senior leaders can stay focused on architecture, customers, and roadmap trade-offs.

The goalIndia teams your own engineers trust with important work.

MedRec is not a recruitment agency.We hire, employ, house, and run the team, and the engineers work as a long-term part of your organisation.

Who owns what

Your product and standards; our employment and operating layer

The split is written into the agreement, so your board, finance, and engineering leaders all know who is accountable for what.

Control

What you keep

  • Product directionRoadmap, priorities, and what “done” means stay with your leaders.
  • Technical decisionsNo shadow hierarchy. Engineers report into your technical leadership chain.
  • Every hiring decisionWe shortlist; you interview and approve every engineer.
  • Code, repositories, and IPWork product is assigned to you by contract and lives in environments you control or approve.
  • The option to own the teamWith Build Operate Transfer, people, systems, and knowledge move into your entity at an agreed point.
Operations

What MedRec carries

  • RecruitingRole design, sourcing, and curated shortlists against your bar.
  • Employment and payrollContracts, payroll, HR, and compliance, run centrally from Bangalore.
  • Workplace and devicesOffices, equipment, and secure access to your environments.
  • Onboarding and retentionStructured onboarding, people systems, and the retention work that keeps teams stable.
  • Operating rhythmClear metrics, reporting, and escalation paths your sponsors can inspect.
Commercial terms

Terms you can explain before you sign

Fully loaded cost is documented plainly. Notice periods, IP handoff, and transfer mechanics are written into the agreement, and scale-down terms are explicit, so renewals follow performance.

  • Staff Augmentation

    Rapid scaling for specific engineering or operational gaps

    6+ months
    60-day transition notice
  • Dedicated GCC Teams

    Long-term engineering teams without operational ownership overhead

    1+ years
    90-day transition notice
  • Hybrid GCC Model

    Integrated regional leadership and India delivery teams

    1+ years
    90-day transition notice
  • Managed GCC

    Companies seeking fully managed delivery and operational execution

    1+ years
    90-day transition notice
  • Build Operate Transfer (BOT)

    Companies planning to establish a long-term captive GCC

    3–5 years
    Full operational transfer to client
  • Centre of Excellence (CoE)

    Strategic capability centres focused on platforms, standards, or innovation

    3+ years
    Transfer or structured exit

Ordered from the lightest commitment to full ownership. Faded bars have no fixed end date.

Governance

From first call to a working team

First engineers typically join within four to six weeks of agreeing roles, and a core team is in place within eight to twelve weeks. We only quote dates we are prepared to stand behind.

LaunchWeeks 1–4

  1. Week 1Scope and success criteria
  2. Week 2Curated shortlists and interviews
  3. Week 3Structured onboarding
  4. Week 3–4Access, devices, and environments
  5. Week 4Live in your ceremonies

OngoingAfter launch

  1. A written working agreementCommunication and escalation paths are agreed in writing during onboarding.
  2. Reporting your sponsors can inspectClear operating metrics and governance reporting, reviewed alongside your home teams.
  3. A quarterly team planA documented view of the team you need for the coming quarter, agreed before the quarter starts.
Security and compliance

Ready for your security review

Security questions are answered early, not after selection. Controls are aligned to the frameworks your reviewers already use; current certification and audit status is shared in writing under NDA, so diligence rests on evidence rather than badges.

Controls aligned to
  • SOC 2
  • ISO 27001
  • GDPR
  • India DPDP
  • HIPAA-aware delivery
Read our security posture →

Customer-segregated paths

Repositories and deployment paths segregated by customer as the default design.

Confidentiality first

Your NDA or ours, in place before architecture, data, or commercial discussions.

Role-based access

MFA and joiner-mover-leaver workflows aligned to your identity provider where appropriate.

Visible subprocessors

Subprocessors are disclosed, and controls are mapped to criteria your reviewers recognise.

People

Meet the people behind MedRec

Client leadership is supported from the United Kingdom and United States, and engineering runs from our India centres.

Urmila Singh

Urmila Singh

Managing Director

Leads MedRec as Managing Director, with a focus on client partnerships, sales strategy, and operating culture.

We agree who owns what before day one, so the partnership holds when the team scales.

View LinkedIn profile for Urmila Singh
Rajeev Singh

Rajeev Singh

Head of Engineering

Leads MedRec engineering delivery, with a focus on senior teams, clear controls, and operating discipline.

We build named, senior teams with clear ownership, so your leaders stay in charge of the product.

View LinkedIn profile for Rajeev Singh
Parijat Chandra

Parijat Chandra

Head of Delivery

Leads MedRec delivery, with a focus on onboarding, operating rhythm, and reporting.

We keep onboarding clear and reporting steady, so delivery stays predictable as the team grows.

Global presence

Global reach, India engineering

We work with businesses across the United States, United Kingdom, Europe and the Middle East, with our engineering operations based in India.

Headquarters
London
US office
San Francisco
Engineering
Udaipur · Bangalore · Noida
Talent network
Pune, Chennai, Patna & remote
San FranciscoUS officeLondonHeadquartersNoidaPatnaUdaipurPuneBangaloreChennai

3+India delivery hubs: Udaipur, Bangalore, and Noida

Talk to the people who would run your team

A planning call covers fit, team shape, and controls. Bring your questions on IP, security, and commercials; you leave with options, a likely team shape, and the next decision.

Planning callMutual NDA before detailReply within one working day