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How GCC engagements start

A disciplined launch,
built for long-term capability.

We move from first workshop to operating team through five clear phases. Each phase ends with a practical artefact your engineering and commercial leaders can review. After go-live, MedRec manages the GCC foundation while you continue to steer the product.

At a glance

Five phases to a working team.

Days 1–3
Discover
Days 4–7
Design the team
Days 8–21
Build & onboard
Day 30
Operate
Day 31+
Optimise
In detail

What happens, phase by phase.

No proprietary methodology to decode. Each phase explains the work, the decision points, and the artefact you should expect before the engagement moves forward.

Days 1–3
01

Discover

We work with your technical and operating leaders to understand the roadmap, current team, constraints, and non-negotiables on security and data. The output is a team blueprint sized to outcomes, not an abstract headcount target.

Structured workshop with your CTO and VP Engineering
Roadmap view and six-month delivery horizon
Risk register covering integration, security, and residency
Skills matrix compared with your current organisation
Deliverable Team blueprint and commercial structure, explicitly approved before design work continues.
Days 4–7
02

Design the team

We bring a focused shortlist for each role. You meet every candidate. Before interviews, each person is briefed on your stack, domain, and working norms so the conversation starts at the right level.

Curated shortlists rather than high-volume resume flow
Pre-interview preparation on your technology and context
Interview loops owned jointly with your engineers
Reference diligence and scoped technical exercises where helpful
Deliverable Signed offers, confirmed start dates, and hardware or virtual desktop paths agreed.
Days 8–21
03

Build & onboard

Onboarding is structured around access, context, and contribution. From the first day, people have devices, accounts, a buddy on your side, and a ramp plan with measurable milestones.

Segregated engineering environments and identity alignment
Curriculum tailored to your architecture and toolchain
Buddy pairing with senior engineers on your staff
Written working agreement for communication and escalation
Deliverable People present in your ceremonies, pull requests, and incident channels as members of your delivery organisation.
Day 30+
04

Operate

After go-live, the team follows your roadmap and technical leadership. MedRec manages people operations, payroll, equipment lifecycle, performance processes, and retention. A single engagement director remains accountable for removing operating friction.

Weekly operating rhythm with your engineering leadership
Monthly steering conversation at vice president level
Human resources and performance mechanics owned by MedRec
Clear on-call and incident escalation paths
Deliverable A stable India footprint that behaves like part of your engineering organisation.
Quarterly
05

Optimise

Each quarter we review throughput, quality, retention risk, and skill mix against the next stage of your roadmap. Where change is needed, we propose adjustments before pressure becomes visible in missed commitments.

Throughput and quality indicators alongside your metrics
Capability map compared with the next quarter roadmap
Retention signals and targeted interventions
Transparent view of cost and utilisation
Deliverable A documented view of the team you need for the coming quarter, agreed before quarter boundary.
Governance

Commitments we make explicit.

These principles appear in contracts, onboarding packs, and steering conversations. They keep the relationship anchored in long-term capability, not transactional delivery.

Intellectual property stays yours

Work product is assigned to you under contract. Repositories, models, and artefacts sit in environments you control or explicitly approve.

Time zones are designed in

We design working hours for meaningful overlap with UK, Europe, and US East Coast teams, then use async discipline where it improves quality.

Security architecture you can defend

Segregated access, MFA, identity-provider alignment where appropriate, and production controls matched to the sensitivity of the work.

Evidence packs, not promises

Controls are mapped to familiar frameworks early, so procurement and security reviews are based on evidence rather than last-minute explanation.

Your technical leadership stays intact

MedRec does not create a shadow hierarchy. Technical decisions sit with your leaders; we support with clear operating metrics and escalation paths.

Your collaboration surface

Engineers use the communication, work tracking, and documentation tools your teams already trust. We stay visible where useful and quiet where not.

Economics you can explain internally

Fully loaded cost is documented plainly, with commercial terms your finance and engineering leaders can both understand.

Exit terms you can sign in good faith

Notice periods, IP handoff, and transfer mechanics are explicit. Renewals should follow performance, not confusion.

Engagement

Multiple structures, one quality bar.

Whether the model is dedicated team, BOT, hybrid, managed, staff augmentation, or CoE, the recruiting bar, security posture, and operating discipline remain consistent.

Explore engagement models →

Want a practical team blueprint?

Share your roadmap and constraints. We will return a proposed team shape, launch sequence, and commercial framing you can review internally, typically within five working days.

NDA before detailFive working daysConcrete artefact
Request a blueprint →